It is essential that you carefully read and that you understand these Booking Conditions, which contain important information. They constitute the contract between Cousins Tours & Travel for the service provided by Cousins Tours & Travel and set out the basis of your legal relationship with Cousins Tours & Travel.
By booking with us and paying the non-refundable deposit of $1,000 per passenger, per trip (or full payment), you acknowledge that you have read and understood and that you agree to be bound by these Booking Conditions.
PRICES AND VALIDITY
Cousins Tours & Travel reserves the right to adjust prices until you have made full payment for your trip. Airfares, passport and visa fees, travel insurance, excess baggage charges, airport taxes, extra meals, laundry, drinks, optional activities and trips and any items of a personal nature are not included in your trip price.
All tours involve a risk of injury and loss or damage to property. By booking with us you agree to assume all risks associated with the trip to the maximum extent permitted by law.
Cousins Tours & Travel acts as an agent for service providers when making arrangements for your trip. Where Cousins Tours & Travel provides services it will do so with due care and skill. Cousins Tours & Travel is not responsible for the acts and omissions of others, including tour guides, airlines and accommodation providers for any loss damage or expense, which you may incur as a consequence of the acts and omissions of others.
Cousins Tours & Travel will not accept responsibility or liability for any passenger that contravenes any law or regulation of any country visited.
Cousins Tours & Travel does not accept liability for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with this contract or in respect of a failure or omission on the part of Cousins Tours & Travel to comply with its obligations under this contract.
CANCELLATION BY COUSINS TOURS & TRAVEL
Cousins Tours & Travel will not be liable for any delay in, change to or cancellation of trips due to Force Majeure. Force Majeure means a circumstance beyond the reasonable control of Cousins Tours & Travel and includes but is not limited to war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and strikes.
Cousins Tours & Travel reserves the right to cancel tours if minimum tour participation number is not reached. In this instance the deposit paid will be refunded in full.
If you cancel your holidays more than 60 days before departure you will forfeit your deposit. If you cancel your holidays 60 days or less before departure you will lose 100% of total booking cost. Cancellation fees for air tickets issued by or on behalf of Cousins Tours & Travel will apply as determined by Airline Tariff Regulations and may vary as to the type of ticket issued.
Depending on your reason for cancellation, these charges may be recoverable under your insurance policy. Full payment of your total booking cost is due to Tours & Travel no later than 60 days prior to departure. If for any reason the payment of the balance of moneys due has not been received by Tours & Travel, we reserve the right to treat the booking as cancelled and to apply the appropriate cancellation fees.
No refund is available for cancellation after trip has commenced or in respect of any tours, accommodation, meals, or any other services not utilized.
CHANGES TO YOUR HOLIDAY
Travelling with Cousins Tours & Travel requires a certain measure of flexibility and good humour, and an understanding that the itinerary, accommodation, and modes of transport may be changed, even after a tour’s commencement, without notice.
Changes may occur because of Force Majeure, poor road conditions, weather, vehicle breakdown or other circumstances beyond Cousins Tours & Travel control.
AUTHORITY OF TOUR GUIDE
At all times the decision of the Cousins Tours & Travel guide or representative will be final on all matters likely to affect the safety and well-being of the trip.
Travel insurance is compulsory for all tours booked through Cousins Tours & Travel. Your travel insurance must cover accidents, medical expenses, including any related to any pre-existing medical conditions, emergency repatriation, including helicopter rescue and air ambulance, and personal liability. Cousins Tours & Travel also recommends it covers cancellation, curtailment and loss of luggage and personal effects.
You agree that Cousins Tours & Travel may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever
medium it chooses.